How does SF Express Pickup Points pick up service work?

Samsung Online Shop offers to deliver your mobile devices to over 100 SF Express Pickup Points across Hong Kong for your easiest convenience.

Please install and login SF Express SFHK App↗. You will receive a notification from the App when the order arrives at the SF station. Present the pick-up verification code in the app to collect your order.

Extra charge may occurred if it is not picked up the next day upon arrival.

For SF pick up point service policy and pick up points locations, please refer to SF Express website. If there is any inconsistency of SF pick up point between Samsung Online Shop and SF Express Website, the SF Express Website version shall prevail.
https://htm.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_business_station_address/
https://htm.sf-express.com/hk/en/products_services/Express_Services/Value_added_Services/SF_Retention_Service/


SF Pick Up service is currently not available for Education Store, Partnership Store and orders contain TV, AV, home appliances and monitors.

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