Family Hub™ Homescreen Operations
Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
The Family Hub™ is an interactive refrigerator that turns the kitchen into the central hub of your home. With a WI-FI enabled 21.5” touchscreen, you can manage your groceries, connect with your family and entertain like never before. Family Hub™ now works with SmartThings and Bixby, simplifying home control and strengthening family connections.
Below you'll find the basic layout of the home screen and a description of moving around apps, icon descriptions and what each soft button does.
User Interface
01 Home Screen
02 Soft Buttons
Home Screen
01 Apps & Widgets
- Tap a desired app or widget to launch it.
- Tap and hold an app or widget to enter edit mode. In edit mode, you can drag and drop an app or widget to a new position on the grid. When you move the app or widget to a new grid location, the grid turns grey if it is available. If it is not available, it turns red.
- You can add an app or widget that has been removed from the Apps list.
02 Status Bar
Displays the status of various functions.
(Refer to the following table for descriptions)
| Status Bar Icon | Description |
|---|---|
 Bluetooth |
Indicates Bluetooth Connection Status |
 USB |
Indicates USB connection status.* |
 Remote Management |
Turns on when Remote Management is running |
 Network |
Indicates network connection status in 5 levels (Off, 1-4). |
 Software Update |
Indicates the newest version of software has been downloaded from the server and is ready to update. |
 Notification |
Indicates there is a notification message. |
 Cloud Sync |
Indicates Family Hub is recieving data from the cloud server. |
*Note: The refrigerator supports USB memory that is formatted in the FAT32 or exFAT file systems. NTFS is not supported. Be sure to convert NTFS to FAT32 or exFAT before use.
Soft Buttons
01 Bixby
Tap to access Bixby.
02 Task Manager
Tap this icon to open task manager.
03 Home Button
Tap to return to the Home Screen.
04 Return/Back
Tap to go back to the previous screen.
05 Notification
Tap to display the quick panel and view your notifications.
06 Hide/Show
Tap to hide or show the Soft Buttons. This button only appears when in an app.
For further assistance, please contact our Chat Support team. To find your Samsung product's User Manual, head to Manuals & Downloads.
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